Return Policy
30-Day Guarantee
Not the right fit? Return it within 30 days of delivery for a full refund — seal must be unbroken.
90-Day Satisfaction Guarantee
Already tried it? You're still covered. If it's not working out within 90 days of purchase, contact us and we'll sort out a refund.
How to Return
- Email support@tryalvion.com with your order number.
- We'll send you instructions.
- Ship it back within 14 days of your request.
Refunds: Full refund, including standard shipping, within 14 days of us receiving your return.
Damaged or Wrong Item? Email us with a photo — we cover return shipping and send a free replacement or full refund, your choice.
Subscriptions: Pause, skip, or cancel anytime via your customer portal. You'll get a reminder before every renewal.
Questions?
APH Commerce V.O.F. (ALVION)
support@tryalvion.com
Mon–Fri, 9:00 AM–5:00 PM CET · 24-hour response time.